AI answers, triages, books the job, texts the customer, and escalates real emergencies, the way a seasoned dispatcher would.
Not a script reading back options, real diagnostic questions, in order, before it ever books a truck.
A representative example of how FreonPhone gathers the details your technician needs.
Your customer gets a calm, useful answer. Your team gets a clean handoff.
No hold, no phone tree, first ring.
Real diagnostic questions, not a script.
Lands directly in your real calendar.
Confirmation sent within seconds.
Every lead, every morning, no digging.
Whichever of these a caller needed, it goes to whoever answers first, and that's rarely you at 9pm.
If your team already books jobs through scheduling software like these, FreonPhone drops each new booking straight into that same calendar. Nothing new to open, nothing new to log into.
Don't use any scheduling software? It also works with a simple morning digest instead, just a list of overnight calls waiting for you.
Tell us a little about your shop. We'll get in touch to walk through your call flow and schedule.